Privacy Policy

1. Introduction

Welcome to Ignition ("Company", "we", "our", "us"). Ignition is the trading name for Ignition LLC, a company registered in Delaware, US, with EIN 1477998127. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.igntn.net/ and use our services. Our services are available worldwide and all payments are processed through our US company using Stripe.

2. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, company name, billing address, and payment information (processed through Stripe).
• Usage Data: Information about how you use our website, products, and services, including your interactions with our customer support.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website and services.
• To process and complete transactions, including managing payments.
• To improve, personalize, and expand our website and services.
• To understand and analyze how you use our website and services.
• To develop new products, services, features, and functionality.
• To communicate with you, including sending you updates, security alerts, and support messages.
• To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• To comply with legal obligations and resolve any disputes.

4. Sharing Your Information

We may share your information with:

• Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing (Stripe), website hosting (Mailer Lite), data analysis, email delivery, customer service, and marketing assistance.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services and providing us with your information, you consent to the transfer of your information to the US, Chile and Germany and other locations as necessary.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Access: You have the right to access your personal data.
• Correction: You have the right to request that we correct any personal data you believe is inaccurate or incomplete.
• Deletion: You have the right to request that we delete your personal data, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Objection: You have the right to object to our processing of your personal data, under certain conditions.
• Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: hello@igntn.net

8. Age Restriction

Our services are intended for companies, and we suggest that only individuals over the age of 18 use our services. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Services

We are not directly or indirectly affiliated with any brands used in connection with our services. The brands and services we use are subject to change without notice.

10. Limitation of Liability

In any case, we are not liable for any misuse of our services. Ignition and its directors, employees, members, independent contractors, or agents shall not be liable to you or any third party for any direct, indirect, consequential, incidental, special, or punitive damages, including lost profit, lost revenue, lost data, attorneys’ fees, court costs, fines, forfeitures, or other damages or losses arising from your use of the Website. 

You agree to defend, indemnify, and hold harmless Ignition and its subsidiaries, affiliates, and all respective officers, members, agents, partners, employees, and independent contractors from and against any loss, damage, liability, claim, or demand including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Website; (2) breach of these Terms; (3) any breach of your representations and warranties set forth herein; (4) your violation of the rights of any third party, including but not limited to intellectual property rights. 

Notwithstanding the foregoing, Ignition reserves the right, at your expense, to assume control and defense of any matter for which you shall be required to indemnify Ignition hereunder. You agree to cooperate with the defense of such claims.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@igntn.net